Frequently Asked Questions
What would you like to know about PillDrill?
When you purchase PillDrill, The 1st year of subscription, valued at $120 is included for free. Additional years can be purchased up to a 25% Discount.
There are only two requirements to use PillDrill: an electrical outlet and Wi-Fi.
No. The app provides the fullest experience, but a smartphone is not required to use PillDrill - especially for those less comfortable with technology. We have designed PillDrill so that anyone can use it, regardless of age or technological aptitude.
The PillDrill app supports both Android and iOS. You can also log in from this website if your version is not supported.
The basic difference is the type of in-app notifications you get. If you use PillDrill to manage a loved one’s routine, you will get status updates (e.g. “Mom just scanned her morning dose”, “Mom is feeling Good”) so you can stay in the loop throughout the day. If you use PillDrill to manage your own routine, you will get reminders (e.g. “Insulin is due now.”, “You are an hour late to take Lisinopril”). You can also log doses directly through the app instead of using the Hub.
Yes, you have complete control over your schedule and can precisely customize the schedule and reminder of each medication.
The Hub is designed specifically for in-home use. If you’re traveling for an extended period of time, we recommend taking the Hub with you and re-connecting it to a different wi-fi network at your new location. If you’re traveling for a short period of time only, however, we recommend using the app to track your medication instead of the Hub. The Hub can travel but it’s not meant for portable use.
It’s unlimited. You can invite as many people as you want to receive notifications for a given user.
No. PillDrill is currently designed for use by one person only.
PillDrill is extremely easy to set up. All you have to do, in this order, is (1) plug in the PillDrill Hub, (2) connect the Hub to a Wi-Fi network, (3) create your medication schedule using the app or website. The whole process takes about 10 minutes.
You should plug in PillDrill near your medications at home, and in range of your Wi-Fi network.
The Hub measures 7” x 3” x 3”. It’s about the size of a small alarm clock.
Each scanning tag has an adhesive on the back. Just peel off the protective layer and stick it onto your pill container.
The tags are re-programmable, but the tag’s adhesive is not re-usable. For prescription pill bottles that you continue to refill, we recommend transferring the tagged lid from one bottle to the next. For medication where transferring the lid is not possible, we recommend using the elastic tag holders included in each kit. The tag holders make any tag re-usable.
Yes. Each PillDrill kit includes three elastic tag holders (similar to luggage tags) that allow you to attach scanning tags to irregularly shaped containers.
With the exception of Wi-Fi pairing, the entire setup process can be done using the app.
No. It’s completely optional. If you use a weekly pill box, ours will work great for you. If you prefer to keep your meds in their original packaging, feel free to stick to the scanning tags. Or you can use both.
Yes. Tracking non-scheduled medications works the same way as tracking scheduled medications — just attach a scanning tag to the container. The only difference is that you don’t create a schedule for them.
Extra scanning tags (M-Z) and extra pill strips (rows 3-4, 5-6, 7-8) are available for purchase through the "order now" button.
The volume can be adjusted from off to full volume using the advanced menu option on the device or through the app in the “Hub” section.
Yes, simply hold the down button for 3 seconds to put the screen to sleep. The device will wake up on your next button press, medication scan, or scheduled alert.
The Pill Pods are about an 1x1x1” and will fit about 7-10 average size pills.
We hear you and are working on different-sized pods as we speak. For now, you can always use additional pill strips and schedule them at the same time.
Yes. There is a one-year warranty.
PillDrill takes your privacy seriously. We will never share your data with a 3rd party without your permission. PillDrill structures its data storage and communication protocols so as to ensure that your data is properly protected.
Visit https://www.life365.co/privacy-policy for more information.
PillDrill is currently shipping to the U.S. only at this time. Please contact us directly to inquire about shipments to your location.
Smart medication trackingthat simply worksTM.
$199 with free shipping & handling.